PMA offices closed today

The headquarters of PMA – The Worldwide Community of Imaging Associations, Jackson, Mich., is closed today in observance of the U.S. Labor Day holiday. Association offices will be open Tuesday, Sept. 8, at 8 a.m. EST

PMA Data Watch: Photo book making activity by generation

According to the 2009 PMA U.S. Camera/Camcorder Digital Imaging Study, generation Y and X females have the highest activity level in photo book making, but at the same time, they have the most unfinished books. Twelve percent of generation Y females and 12 percent of generation X females finished making all of the photo books [...]

Discover the $30 million power of customer service in today’s DIMAcast

What’s the impact of one disappointed customer? In 2001, a customer was so disappointed in the service from a store that she and some friends opened a competing website offering to treat people fairly. This year, that company is projected to sell over $30 million retail in photographic products by treating every customer the same, [...]

Vistaprint adds photo flip books to offerings

Vistaprint N.V., Venlo, the Netherlands, is offering photo flip books for its small business and home customers. The photo flip books, starting at $9.99, are available in a variety of sizes. As with many Vistaprint products, customers interested in a photo flip book can order one for free.
Vistaprint photo flip books are spiral bound. Small [...]

Americans continue to adopt digital lifestyle

Americans of all ages continue to adopt a digital lifestyle, according to the largest annual survey of consumers’ technology adoption and attitudes by Forrester Research Inc., Cambridge, Mass. Highlights of the report, “The State Of Consumers And Technology: Benchmark 2009, U.S.,” include:

High-definition televisions (HDTVs) and home networks were two of the fastest-growing consumer technologies in [...]

Marketing Essentials announces photo business resource center

Marketing Essentials International Inc. (MEI), Akron, Ohio,  announces Skip’s Network, a resource center for recommended business assistance in virtually every area of business in the photography industry.
“I’ve spent my entire adult life in the photographic community. As a result, I’ve been fortunate enough to work with some of the most talented and creative people [...]

Job dissatisfaction continues to rise

The latest American Workplace Insights Survey, conducted by Harris Interactive for Adecco Group North America, Melville, N.Y., indicates only one-quarter of workers are less likely to be looking for another job in today’s tightening labor market. Why the rush out of their cubicles? According to survey findings, companies seeking to retain their employees when the [...]

Drytac introduces VersaCoater DocuMate Plus to its line of UV coaters

Drytac, Richmond, Va., added to its line of UV curable liquid coaters with the VersaCoater DocuMate Plus with built in IR; the IR is designed to handle wax-infused inks. With a 3.5-inch-by-3.5-inch footprint and capable of coating printed documents and photos up to 13 inches wide, the DocuMate Plus is compatible with photographic, litho and [...]

Cardstore.com kicks off holiday card season with Hope campaign

Online photo cards retailer Cardstore.com, Berkeley, Calif., kicked off the Week of Hope Sept. 1 by offering customers one free card from their Hope Collection. The company said the offer was a success, and within the initial hours of the campaign the Cardstore.com website was overwhelmed with traffic.  After battling slow website speeds on the [...]

SMBLive launches social marketing service for small businesses

SMBLive, Reston, Va., launched CloudProfile, a simple social marketing service that helps small businesses (SMBs) amplify their online voice, engage in virtual conversations and attract more customers.
The macro economy is difficult for everyone, especially [...]