Online photo service SmugMug doubled the price it will charge for unlimited uploads for photographers who sell prints and downloads from the site, from $150 to $300 for new customers; existing accounts will rise to $250.
“For the first time in 7 years, we’re raising the price of some SmugMug Pro subscriptions,” the company says, “something we tried hard not to do.”
Smugmug says its Pro customers who sell at a markup use far more storage and features than pros who don’t, “so we split our pro account into two types: Portfolio is $150/year or ($20/mo) and provides access to labs for both you and your visitors, plus pro features like watermarking; Business lets you set prices and earn profit. It will be $300/year (or $35/mo) for new customers, but existing subscribers who set prices will be asked to renew at $250/year (or $30/month) beginning October 15, 2012.
The price change is of course unpopular, with several hundred complaints and threats to change service providers posted on the company’s blog in just a few days. “We resisted this for years,” co-founder Chris MacAskill responds, “thinking surely storage costs will drop faster than uploads will increase, but alas…”