C.R.I.S. to provide repair services for Manfrotto Distribution in U.S.

Manfrotto Distribution is partnering with C.R.I.S. (Camera Repair Instrument Service) to provide factory repair services for all Manfrotto Distribution products. In this agreement, C.R.I.S. will act as the factory service facility for dealers and consumers in the United States.

C.R.I.S.’s long-standing quality assurance process will ensure that repairs for all of Manfrotto Distribution’s brands and products are inspected and approved before leaving the facility. C.R.I.S. promises a full satisfaction guarantee on repair parts and labor for 90 days, and provides online tracking throughout the repair process. Its streamlined repair and inventory process ensures for ultimate efficiency, and factory authorized quality means only original factory parts are used. Manfrotto Distribution brands that will be serviced at C.R.I.S. include Manfrotto, Gitzo, Elinchrom, Rotatrim, National Geographic, Kata, Metz, Lastolite, Gossen, and Avenger.

“I am excited to begin our alliance with Manfrotto Distribution, uniting the finest imaging related products with our reputation for integrity and quality,” said Mark Treadwell, president and CEO of C.R.I.S. “We enhance our customers’ brand image by bringing a unique blend of quality, honesty, and persistence to their aftermarket services.”


Video of PMA Executive Director Jim Esp details new mission statement and vision for the future

A video detailing PMA’s new mission and direction is now online at www.pmai.org. In the video, taken June 26, 2012, during the 6Sight Future of Imaging Conference in New York, N.Y., PMA Executive Director Jim Esp announces the organization’s new mission statement: “To Promote the Growth of the Imaging Industry.”

Esp, who has been executive director of PMA since October 2011, spent the first six months in his new role traveling the globe, meeting with PMA members and suppliers, and taking the pulse of the industry. He also worked extensively with PMA board members and staff to develop both the new mission statement and a new strategic plan for achieving it, by helping retailers, suppliers, photographers, and other members of the imaging industry become more profitable.

In the video, Esp also discusses the new home of PMA@CES 2013, now being held Jan 8-11, 2013, at the LVH, formerly known as the Las Vegas Hilton. The new venue provides more trade show floor space, a dedicated hall in The Paradise Center, quick and easy access to the International CES exhibits at the Las Vegas Convention Center (LVCC), and convenient travel, via monorail, from hotels on the Strip to the new home of PMA@CES.

In addition, Esp says, the Digital Imaging Marketing Association™ (DIMA™), the Professional School Photographers Association International™ (PSPA™), and the Sports Photographers Association of America (SPAA®), will all hold their annual conferences Jan. 6-7 2013, immediately prior to PMA@CES 2013, at Bally’s Las Vegas. “This is a golden opportunity that we have not had for the past several years to come together as an industry and promote overall growth,” Esp says.
Watch the video here:

CRU-DataPort introduces UltraDock v5 with USB 3.0 connectivity

CRU-Dataport UltraDock v5

CRU-Dataport, Vancouver, Wash., debuted UltraDock v5, an aluminum device allowing access to data on bare 2.5- and 3.5-inch SATA and 3.5-inch IDE hard drives via five host interface connections including USB 3.0. UltraDock v5 has a user friendly menu, LCD screen and access to S.M.A.R.T drive data, which makes it the most versatile drive dock from CRU-DataPort.

UltraDock v5 connects to most host computers with included USB 3.0/2.0, eSATA, FireWire 800/400 host interfaces. Attach a bare hard drive to the dock then connect the dock to a computer and begin to access, set up, diagnose or repair the drive. If using non-standard drives, CRU-DataPort offers combo adapters to access 1.8” drives, notebook drives, iPod drives and nearly all spinning disks.

Prosumers and digital photographers may use it to quickly access archived drives, particularly when using CRU’s RTX TrayFree enclosure systems for backup and archiving. UltraDock v5 is available through CRU-DataPort resellers for $249 MSRP


Precision Camera & Video Repair continues its North America expansion

Precision Camera & Video Repair Inc., Enfield, Conn., says,  to adapt to the recession and changes in the digital-camera product category, the company has increased its capabilities around high-volume product refurbishment and the rapid exchange business model.  This business is well suited for Precision Camera’s Southwest facilities, which have been in operation for the last 3 to 4 years.

The Enfield, Conn., facilities remain well suited for the break/fix depot repair business model, which works well with high-price-point products such as professional DSLRs, professional lenses and video camcorders.

The company now operates two large U.S. facilities in El Paso, Texas, for western U.S. logistics and service operations; and one in the state of Chihuahua, Mexico, which handles expanding business in Mexico and Central America.

“Our plan to optimize all of our facilities began about one year ago, and we are now at the end point of the plan,” the company says. “We still have a large number of people employed on the Enfield Campus. We have also transitioned a great number of people to our Southwest facilities. The company helped with the relocation and virtually all have stayed with the company. Every employee was given the opportunity to work at our Southwest facilities over the last year.”

Discover what CliQ is — and how it will benefit you — on the DIMAcast and Imaging Executive podcast

Today, PMA presents a special, combined DIMAcast and Imaging Executive podcast. Ted Fox, executive director of PMA, reveals what CliQ is, and how it will benefit both PMA trade members and photo enthusiasts. Along with PMA publisher Gary Pageau, and Chad Munce, group executive of new markets for PMA, Fox provides a glimpse into the exciting changes happening now, and at PMA 2011. Listen, and discover how PMA is paving the way to your future in the imaging industry.